1. USE OF OUR WEBSITE

The content of this Website is for general information and use only. It is subject to change without notice.

You agree to use this Website:

• For lawful purposes only

• In a way that does not infringe the rights of others

• In a manner consistent with the nature and purpose of the Website

You must not:

• Hack, modify, interfere with or disrupt the Website

• Upload malicious code

• Post defamatory, offensive, unlawful or misleading material

• Attempt unauthorised access to our systems

 

Unauthorised use may constitute a criminal offence and/or give rise to a claim for damages.

We reserve the right to suspend or terminate access for breach of these Terms.

 

2. INTELLECTUAL PROPERTY

All content on this Website, including:

• Text

• Images

• Video

• Product descriptions

• Logos

• Branding

• Graphics

• Packaging designs

 

is owned by or licensed to Wild Infusion Tea and protected under Australian copyright law and international treaties.

 

You may:

• View and print pages for personal, non-commercial use

 

You may not:

• Reproduce, distribute or commercially exploit any content without written permission

 

Nothing in these Terms transfers any intellectual property rights to you.

 

3. USER SUBMISSIONS & SOCIAL MEDIA

If you submit reviews, comments, images or social media content featuring our products, you:

• Warrant that the content is yours and lawful

• Grant us a non-exclusive, royalty-free licence to repost or share the content for marketing purposes

• Consent to attribution via tagging or naming your account

 

We reserve the right to remove any content we consider inappropriate.

 

4. LINKS TO THIRD PARTY WEBSITES

We may provide links to third-party websites for convenience.

We do not:

• Control those websites

• Endorse their content

• Accept responsibility for their privacy practices or information

 

Use of third-party websites is at your own risk.
 

5. COOKIES & PRIVACY

Your use of this Website is subject to our Privacy Policy, which outlines how we collect, use and store personal information.

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6. WEBSITE SECURITY

We take reasonable steps to ensure the Website is secure; however, we do not guarantee that:

• The Website will be uninterrupted

• The Website is free from viruses or malicious code

You use the Website at your own risk.

 

7. HEALTH & GENERAL INFORMATION DISCLAIMER

Information on this Website relating to herbs, ingredients or wellness is provided for general educational purposes only.

Our products:

• Are not intended to diagnose, treat, cure or prevent any disease

• Do not replace medical advice

 

You should consult a qualified health professional before using herbal products if you:

• Are pregnant or breastfeeding

• Have a medical condition

• Take prescription medication

• Have known allergies

 

We are not liable for any loss arising from reliance on information on this Website except where required under Australian Consumer Law.

 

8. LIMITATION OF LIABILITY

Nothing in these Terms excludes any consumer guarantees under the Australian Consumer Law (ACL).

To the extent permitted by law:

• We exclude liability for indirect, consequential or economic loss

• Our liability is limited under section 64A of the ACL to:

  • Replacement of goods;

  • Repair of goods; or

  • Payment of the cost of replacing goods.

 

9. JURISDICTION

These Terms are governed by the laws of South Australia. Any disputes will be subject to the non-exclusive jurisdiction of the courts of South Australia.

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PART B – TERMS AND CONDITIONS OF SALE

 

These Terms apply to all purchases made through our Website.

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10. ORDERS

When you place an order:

• You are making an offer to purchase

• A binding agreement is formed only when we accept and confirm your order

 

We reserve the right to refuse or cancel orders due to:

• Pricing errors

• Stock availability

• Suspected fraud

• Incorrect product listings

If an error occurs, we will contact you to discuss options.

 

11. PRICING

All prices:

• Are listed in Australian Dollars (AUD)

• Include GST (unless stated otherwise)

We may update pricing at any time before you place your order.

 

12. PAYMENT

We accept payment via approved third-party payment providers (e.g., Stripe, PayPal, Afterpay if applicable).

You warrant that:

• You are authorised to use the payment method

• All payment details provided are accurate

We are not responsible for issues arising from third-party payment platforms.

 

13. SHIPPING & DELIVERY

Shipping times provided are estimates only.

Risk in the products passes to you upon delivery to the address provided.

We are not liable for:

• Delays caused by postal or courier services

• Incorrect delivery details supplied by you

You are responsible for ensuring your delivery details are accurate.

14. PRODUCT INFORMATION & ALLERGIES

We take care to accurately list ingredients for all products and to handle our herbal teas with care during preparation and packaging.

Our teas are blended and packed in environments that may handle a variety of herbal and botanical ingredients. While we take reasonable steps to minimise cross-contact, we cannot guarantee that our products are free from traces of:

• Nuts

• Gluten

• Soy

• Dairy

• Sesame

• Other allergens

If you have a food allergy, intolerance or medical condition, you must carefully review ingredient lists and consult your healthcare professional prior to consuming our products.

We do not provide personalised medical advice and accept no liability for allergic reactions except as required under Australian Consumer Law.

 

15. RETURNS & REFUNDS (AUSTRALIAN CONSUMER LAW)

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund if:

• The goods are faulty

• The goods are not of acceptable quality

• The goods are not as described

We are not required to provide a refund if you:

• Change your mind

• Order incorrectly

• Do not like the taste

Due to hygiene and safety reasons, we do not accept returns on opened consumable products unless required under the ACL.

If you believe a product is faulty, contact us within a reasonable time with proof of purchase.

 

16. AGE REQUIREMENT

Our products are intended for individuals aged 18 years and over.

By placing an order, you confirm that you are 18 years or older.

 

17. EVENTS BEYOND OUR CONTROL (FORCE MAJEURE)

We are not liable for failure or delay in performing obligations due to events beyond our reasonable control, including:

• Natural disasters

• Pandemics

• Supply chain disruption

• Government restrictions

• Courier interruptions

 

18. INDEMNITY

You agree to indemnify us against claims arising from:

• Your misuse of the Website

• Your breach of these Terms

• Your unlawful conduct

 

19. DISPUTE RESOLUTION

If a dispute arises:

1. You must notify us in writing.

2. Both parties agree to attempt good faith negotiation.

3. If unresolved, mediation in Adelaide, South Australia may be pursued before court proceedings.

This clause does not prevent either party from seeking urgent legal relief.

 

20. VARIATION

We may update these Terms at any time. Updates take effect upon publication on the Website.

Continued use of the Website constitutes acceptance of revised Terms.

 

21. SEVERANCE

If any provision is found unenforceable, the remainder remains valid.

 

22. CONTACT DETAILS

Wild Infusion Tea
Email: hello@wildinfusiontea.com
Website: www.wildinfusiontea.com

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Last Updated: 14 February 2026